Customer Service Executive (Malacca)

Published by fm_cassandra on May 29, 2026

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Handle customer inquiries via phone, email, and other communication platforms professionally and efficiently.
Maintain excellent communication with clients to ensure satisfaction and resolve any issues.
Manage and process customer bookings, requests, and complaints promptly.
Coordinate with internal teams to ensure smooth logistics operations and timely deliveries.
Prepare and update reports for customer activities, shipment status, and feedback.
Build and maintain strong customer relationships to drive loyalty and satisfaction.

Diploma or degree in Business Administration, Logistics, or related fields.
Proficiency in Mandarin (both spoken and written) is highly preferred for customer communication.
Excellent interpersonal and communication skills.
Problem-solving abilities.
Basic computer skills (MS Office).
Experienced and fresh graduates are both welcome.