Responsibilities
- Process and verify delivery orders (DO) and POD documents for billing readiness.
- Prepare and issue customer invoices based on verified transport transactions.
- Track and follow up on Pending POD and Ready-to-Bill transactions to reduce backlog.
- Reconcile billing discrepancies with Operations and customers.
- Maintain accurate billing and POD records/trackers (Excel).
- Support month-end billing closing and reporting.
- Escalate unresolved POD or billing issues to the Billing/Ops Manager.